At Worthsports LLC, customer satisfaction is our priority. This Return and Refund Policy outlines the conditions under which you may return products and request refunds. By placing an order with us, you agree to the terms stated in this policy.

Return Eligibility

We offer a 7-day return policy, which means you have 7 days from the date of delivery to request a return. To be eligible, the item must be unused, in its original condition, and in the original packaging. Items that show signs of use, damage caused by the customer, or missing original packaging may not be accepted for return.

Free Return Policy

We proudly offer free returns for eligible items. This means that customers are not required to pay any return shipping fees, provided the return meets our policy conditions. Once your return request is approved, we will provide instructions for returning the product at no additional cost to you.

Return Process

To initiate a return, you must contact us at sales@worthsportsllc.com within 7 days of receiving your order. Please include your order number, reason for return, and any supporting images if the item is damaged or incorrect. Once your request is reviewed and approved, we will provide return instructions.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We may request photo or video evidence to verify the issue. Upon verification, we will offer a replacement or a full refund at no extra cost.

Refund Policy

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund. If approved, your refund will be processed to your original payment method. Please note that it may take several business days for the refund to appear in your account depending on your payment provider.

Late or Missing Refunds

If you have not received your refund after it has been approved, please first check your bank account again and contact your payment provider. If the issue persists, you can contact us for further assistance.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene reasons, customization, or final sale conditions. Any such exceptions will be clearly mentioned on the product page.

Order Cancellation

Orders can only be canceled within a limited time after placement. Once an order has been processed or shipped, it cannot be canceled. In such cases, you may request a return after receiving the item.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item for the same product, please contact us for assistance.

Contact Information

If you have any questions about our Return and Refund Policy, you can contact us at sales@worthsportsllc.com or call us at +1 347-256-9583 or +1 718-938-4505. We are here to help and ensure your experience with Worthsports LLC is smooth and reliable.