FAQ's
What products do you offer?
Worthsports LLC offers a wide range of sports and fitness products designed to support an active and healthy lifestyle. Our collection includes carefully selected items focused on quality, durability, and performance to meet the needs of both beginners and experienced users.
How long does shipping take?
We process orders within 1 to 2 business days, and delivery typically takes 3 to 5 working days after dispatch. Delivery times may vary slightly depending on your location and external factors such as shipping carrier delays.
Do you offer free shipping?
Shipping costs may vary depending on your location and ongoing promotions. In some cases, we offer free shipping, which will be clearly displayed at checkout before you complete your purchase.
Can I track my order?
Yes, once your order has been shipped, you will receive a confirmation email with tracking details. This allows you to monitor your shipment and stay updated on the delivery status.
What is your return policy?
We offer a 7-day return policy. If you are not satisfied with your purchase, you can request a return within 7 days of receiving your order, provided the item is unused and in its original packaging.
Do you offer free returns?
Yes, we offer free returns on eligible items. Once your return request is approved, we will provide instructions to return your item without any additional cost.
What should I do if I receive a damaged or incorrect item?
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We may request photo or video evidence and will arrange a replacement or full refund at no extra cost after verification.
How do I request a return or refund?
To request a return or refund, you need to contact our support team at sales@worthsportsllc.com with your order details and reason for the request. Our team will guide you through the process.
Can I cancel my order?
Orders can only be canceled within a short time after placement. Once an order has been processed or shipped, cancellation is no longer possible, but you may request a return after receiving the item.
What payment methods do you accept?
We accept major payment methods including credit cards, debit cards, and other secure payment options available at checkout. All transactions are processed through secure and encrypted systems.
Is my personal information secure?
Yes, we take your privacy seriously. Your personal information is protected through secure systems and is handled according to our Privacy Policy to ensure safety and confidentiality.
Do you ship internationally?
We primarily ship within the United States, but international shipping may be available in selected regions. Shipping availability depends on the destination and will be shown at checkout.
What if my order is delayed?
While we aim to deliver within the estimated timeframe, delays may occur due to external factors such as shipping carriers or customs. If your order is significantly delayed, please contact us for assistance.
How can I contact customer support?
You can reach our customer support team by emailing sales@worthsportsllc.com or calling +1 347-256-9583 or +1 718-938-4505. We are always ready to assist you with any questions or concerns.